Effective Date: April 17, 2026
Welcome to Ganesha Sadana Srisailam. We aim to maintain a fair and transparent booking process for all guests. Please read our cancellation and refund terms carefully before confirming your reservation.
1. Booking Confirmation
A booking is considered confirmed only after availability is verified by our team and required payment or advance confirmation is received, where applicable.
2. Cancellation by Guest
Guests may request cancellation by calling us or emailing us with booking details.
Standard Cancellation Terms:
- Cancellation requested 48 hours or more before check-in may be eligible for a partial or full refund, depending on the booking terms shared at the time of reservation.
- Cancellation requested within 48 hours of check-in may attract cancellation charges.
- Same-day cancellations or no-shows may be non-refundable.
3. Refund Processing
If a refund is approved:
- Refunds are processed through the original payment method or mutually agreed transfer method.
- Processing time may take 5 to 10 business days, depending on banking channels.
4. Date Change / Rescheduling
Change of travel dates is subject to room availability and prevailing rates. We recommend informing us as early as possible.
5. Cancellation by Property
In rare situations such as operational issues, safety concerns, or circumstances beyond control, if we are unable to honor a confirmed booking, suitable alternatives or refund assistance will be offered where applicable.
6. Force Majeure
Delays, cancellations, or changes caused by natural events, government restrictions, transport disruptions, or emergencies may be handled case-by-case.
7. Contact for Cancellation / Refund
Ganesha Sadana Srisailam
Phone: +91 8295304872
Email: info@ganeshasadana.com
8. Policy Updates
We may revise this policy when required. Updated versions will be published on this page.